Coffee Chat!

Keep your eyes open!  What better way to meet your new property manager than by popping in to have a chat over coffee?  (Or tea of course).

Every month, Personalised Property Management will host a coffee session in a local cafe.  Why not support a local business, take a time out and relax at the same time!

This month we’ll be at the Little Lucky Cafe on Grant St, Bacchus Marsh!


coffee chat july 2017


Get ready for January 2020!

So, those of you who are close to me might already know, but Personalised Property Management will be going live in its own right as of January 2020.  Specialist property management stand alone company.

Because setting up a real estate agency properly takes time, I began the process earlier this year and I’m slowly ticking off all the various admin aspects of the business one by one.  Next step however – is choosing the logo! (Can’t have an awesome website – yes, more awesome than this one… professionally done this time – without a logo!).

For this, I need your help – tell me your thoughts about the below – should I go the more transformer style logo (would look good on the bonnet of my car but yes, a bit transformer like) or – go the more simply designed lettered logo… let me know!

For those of you who can’t wait until January – you can still sign up and have me mange your property now – all without the worry of being handed over from property manager to property manager!  16 years in and I’m not going anywhere!  Contact me today to discuss your needs so you too can be a part of this exciting new venture!

Advice for every investor!

Welcome to my advice page!  You’re likely here because you’ve received the link through one of my marketing campaigns – so welcome!  I’ve put together a few links together so you can make your way directly to a situation that you need help with.  If there’s something else you would like advice on, drop me a line – happy to help.

Buyers Advocate

Self Managed Super Fund – my story

Agent or Self Manage?

Lease break – what happens when a tenant needs to break their lease?

Landlord to maintain premises – what you need to know!

What to look for in a Property Manager

Proposed government reforms of the Residential Tenancy Act

Protect yourself from real estate related Fraud

If you’ve made it this far, then great!  I hope this information has been helpful and I wish you luck with your investing future!

Operational Excellence – great way to start the year.

Now that we’ve settled in, got things up and running, have perfected our systems and procedures, I am excited to announce that we have been recognised for our efforts by winning the Eview award for Operational Excellence.


What does that mean some people will ask?  This is an exciting award to win as it is recognition of the effort that we put in as a company to ensure that behind the scenes, our landlords are being well and truly looked after, with the best policies, procedures, ethics and operations across the board.   This award shows it’s not just about the numbers, but how we look after the business we have.

Word must be getting out though – as we have also won the business development award as well!  We would like to thank our clients for trusting us with their properties and recommending our services to others.

Do you want to experience the difference and make the most of your investment property?  Contact us today!

Making tenants feel valued


Smart investors know that having good quality tenants, that feel valued and looked after, is just common business sense!  Tenants who are happy, and who respect their agent, maintain properties better, go the extra mile to look after things, are more understanding when it comes to maintenance, or open for inspections (should the property be for sale)… the list goes on.

For us, our latest promotion is providing our new tenants with a home made gift!  A little corny, I know, but I make these with my daughters – growing from scratch great kitchen windowsill plants such as mint, thyme, lavender… A fun activity at home, surprise gift for the tenant.  It’s win win.

Have you ever received a gift from your agent as a tenant?  (I know it’s pretty standard when you buy a house, that a sales agent gives you something upon settlement – but have you ever thought about it from a tenant / landlord prospective?) . Let me know your thoughts!

Welcome to 2018! Let this be your best investment year yet!

What an exciting year we have ahead of us!  The past few years here at Eview Werribee have been great as we’ve watched the company grow – but now it’s time to really get things going!  We have had a new senior property manager joint the team (check out Jess’s profile here) and we’re really looking forward to doing even better this year!

For that – we need your help!  We consider our clients – clients for life, and we would like you to join our property family!  If you’re about to start your investment journey – get in touch with us so that we can start you off on the right foot!

If you’ve already begun your investment journey – ask yourself.  Can you get a hold of your property manager straight away?  If not, do they call you back in the same day?  When it comes to routine inspections – do you receive a full report with photos?  Did it happen in the 3rd month of the tenancy, then every 6 months after that – were you even invited?

If you want to experience what it is like to receive award winning customer service, and to achieve the best from your hard earned investment – transfer your property to us risk free! If you’re not satisfied with our service, we’ll arrange your file to be picked up or delivered to your agent of choice, no lock in contracts with us!

We look forward to working with you in 2018!